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Acceptable Use Policy

VeloxaHost — last updated: 2026-09-04

This Acceptable Use Policy (AUP) describes activities that are prohibited when using our servers and services. It protects the reliability and reputation of our platform and every customer on it.

1. Prohibited content and activities

  • Spam, unsolicited bulk email, and mail bombing; running open mail relays.
  • Malware distribution, botnets, ransomware, or any attack tooling.
  • Network abuse: port scanning, DDoS participation, intrusion attempts, or traffic spoofing from our network.
  • Phishing, fraud, or deceptive practices of any kind.
  • Content that violates applicable law, including copyright infringement (DMCA) and child sexual abuse material.
  • Cryptocurrency mining unless express written approval has been granted for dedicated plans.

2. Network and fair use

  • Outbound port 25 is blocked by default; request removal with justification.
  • Sustained resource usage that degrades shared infrastructure may be throttled after notice.

3. Enforcement

We may suspend or terminate services for violations. Where practical we notify customers first; urgent threats to the platform are addressed immediately. Report abuse through the abuse form or to [email protected].

4. Changes

We may update this policy; material changes are announced in the customer panel.

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